Shipping Policy
Thank you for choosing [kitsch.vip]! We are delighted to offer free standard shipping to customers around the world. Our goal is to ensure your order reaches you safely and efficiently.
- Order Processing
All orders are carefully inspected and securely packaged before they leave our warehouse.
Standard Processing: Orders are processed and handed off to the shipping carrier within 1-3 business days (excluding weekends and holidays).
Holiday/Peak Periods: Please note that during high-volume periods such as sales or holidays, processing may take up to 5 business days.
Please remember that processing time is separate from the actual shipping transit time.
- Free Global Shipping
We partner with trusted logistics carriers to deliver your orders. The estimated delivery times below begin once your order has been shipped and a tracking number is generated.
Destination Shipping Fee Estimated Delivery Time
Most Countries FREE 7 – 20 Business Days
Remote Areas FREE 15 – 30 Business Days
Please be aware that these are estimates provided by our carriers. Delays can occasionally occur due to customs clearance procedures, weather, or other factors beyond our direct control.
- Expedited Shipping
For faster delivery, we offer an expedited shipping option at checkout.
Service: Express Shipping (e.g., DHL, FedEx)
Cost: The cost is calculated in real-time based on your delivery address and order weight and will be displayed before you complete your purchase.
Delivery: Typically 3-7 business days after processing.
- Missing or Lost Packages
In the rare event that your order is lost or significantly delayed:
First, check the tracking information provided in your shipping confirmation email.
If the tracking shows “Delivered” but you have not received the parcel, we recommend checking with your local post office or neighbors.
If the tracking has not updated for an extended period (exceeding the estimated delivery window), please contact the shipping carrier directly for the most current information.